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Projects, Process & Support
Helpful information, step by step and how-to-guides across all the different departments of Hype & Dexter.
- How to Set Up a Google Maps API Key: A Quick and Easy Guide
- Creating & Reviewing Reporting Dashboards
- Configure your HubSpot Profile
- What is HubSpot's Predictive Lead Scoring?
- Key HubSpot Glossary & Definitions
- How to use Sequences
- How to use Roles, Users and Teams
- Spam/Scam Keywords
- Hype & Dexter Glossary and Definitions
- Understanding Bounce and Reply Notifications in Marketing Emails
- Why should I use ChatGPT?
Meetings & Agendas
- Marketing | Design | Buyer Profile Session
- Marketing | Discover | Sales & Marketing Alignment
- PM | Drive | Kick-Off Session
- CRM | Discover | Discovery/Shadow Session
- CRM | Deliver | Sales/Service Champion Training
- CRM | Develop | Configuration Review
- CRM | Deliver | Post Cutover Coaching Session
- Marketing | Deliver | Campaign Proofs Presentation
- Marketing | Develop | Campaign Strategy
- Marketing | Design | Persona Workshop
- CRM | Design | Chatbot Flows
- Marketing | Design | Content Strategy Session
- CRM | Design | CRM Guided Session
- Marketing | Deliver | Marketing Hub Training
- CRM | Design | Template, Snippets & Sequences brief
- CRM | Design | Design Workshop
- CRM | Design | Service Design Session
- PM | Drive | Intro Call
- Session | Initial Governance Session and Actions
- PM | Deliver | Go/no-go
- PM | Drive | Project Closure
- Marketing | Develop | Marketing configuration review
- Marketing | Discover | Campaign Brief
- Your Privacy & Our Meeting Recordings at Avidly/Hype & Dexter
- CMS | Discover | CMS Brief
- Data | Discovery | Data Migration Discovery Session
- Data | Design | Data Migration Brief Review Session
- PM | 0. Presales | Governance Review Session
- Marketing | Discover | Marketing Enablement Brief
- Marketing | Discover | Marketing Platform Migration Sessions
- Marketing | Design | Customer Journey Mapping
Commercial & Sales
Project Management
CRM
- Checklist | Set-up your HubSpot Profile & Settings
- Customizing Sidebar Sections by Team
- How do I connect my HubSpot to inbox for Outlook or Gmail?
- User Permissions
- Viewing NPS Information for Contacts
- Using Categories in Knowledge Base
- Reporting on use of Articles in Ticket Resolution
- Managing the Knowledge Base
- Importing Ticket History from Previous Application
- Generating and Sending an Automated Ticket ID
- Documents attached to Knowledge Base Articles
- Conversations Inbox and Ticket Generation
- What can a basic user see?
- Understanding Sales Terms such as Deals, Tickets, Pipelines and Tasks
- Using Special Characters in HubSpot Properties
- What is the Difference Between Lists and Filters?
- What are Workflows and how do they work?
- What are Playbooks?
- Understanding Service Terms such as Feedback Survey, NPS, CSAT and Knowledge Base
- Understanding Automation Terms such as Sequences and Workflows
- Client Workshop: CRM Cutover
Marketing
- How to build marketing landing pages
- What is best practice for a nurture email campaign?
- Will using the HubSpot blog on a subdomain affect my SEO?
- Capturing Australian Contacts & Leads
- HubSpot | Managing Subscriptions & Mailing Lists
- Improving existing content
- Brief Copywriter Process
- Optimising Images
- Setting Up an RSS/Blog Feed Email Send
- How To Reduce Bounce Rate & Boost Dwell Time
- Understanding Marketing Terms such as Landing Page, Form, CTA, List and Email
- What is the difference between a Marketing Qualified Lead (MQL) and a Sales Qualified Lead (SQL) in HubSpot?
- Follow-Up Emails with Forms
- Goal Setting for Programmes & Campaigns
- Email Template: Marketing Hub Training - Pre-session
- Buyer Profile Process
- Persona Process
- Facebook Ad Account Access
- GDPR Guidelines
- HubSpot | Automatic Associations Opt Out
- HubSpot CTAs
- Link Building Templates
- Reconnecting a Social Account
- Setting up Google Ads lead syncing
- Product Overview: Custom Marketing Solution
- Client Workshop: Lead Qualification and Scoring Session Agenda
- LinkedIn Ad Account Access
- Google Ad Account Access
- Why are emails sent to the Promotions folder?
CMS
- Resolving EACCES permissions errors when installing packages globally (Mac OS)
- HubSpot Microsoft SSO
- Troubleshoot membership registration for private content
- Install HubSpot Code & Tracking
- HubSpot Tracking URL Structure
- Standard GTM & Google Analytics Tracking
- Why Whitelisting?
- Website, Web App, CMS & Integration Testing
Data & Integrations
- Data Migrations & Integrations Briefs, Planning & Execution
- Data Safety & Integration Security Overview
- Software Development Security Practices
- Export Data from Salesforce
- Integration Discovery Session
- Updating the "owner" of Integration Glue apps
- Instructions to Send Files to the HubSpot File System
- Glossary of Integration Terms
- Data Migration Validation
- What is Sensitive Data?