1. Help Center
  2. HR
  3. New Employee / Induction

Welcome to the H&D Knowledge Base

Welcome to our internal knowledge base! This wiki serves as a central place for all of our processes, guidelines, standards, internal forms, and social content.

Whether you are an employee, client, partner, or prospect, this wiki is designed to provide you with the information and resources you need to work effectively with us. From company policies and procedures to technical specifications and best practices, you will find a wealth of information here to help you get the job done.

In addition to formal documentation, we also use this wiki as a platform for sharing social content and promoting a sense of community within our organisation. From news and announcements to employee profiles and team-building activities, you will find a range of content that reflects our culture and values.

Rules of our Knowledge Base

  • Always check the KB first before starting a new task
  • Always check the KB first before asking someone 
  • If there is something missing add it
  • If there is something wrong fix it
Please note that access to certain pages on this wiki may be restricted based on page permissions. If you do not have access to a particular page, please contact your administrator for assistance.
We encourage all contributors to adhere to our guidelines and work collaboratively to ensure that the information on this wiki is accurate, reliable, and up-to-date. Thank you for your contributions, and we hope you find this knowledge base helpful!

Guidelines for authors of the wiki

  1. Anyone can edit: The wiki is a collaborative platform, which means that anyone can edit and contribute to it. If you see something that needs to be updated, improved, or corrected, don't hesitate to make the changes yourself.
  2. Be respectful: While you are free to express your opinions and ideas, please be respectful towards other contributors and avoid offensive or discriminatory language.
  3. Check your sources: When adding information to the wiki, make sure that it is accurate and reliable. Cite your sources and provide references wherever possible.
  4. Add missing information: If you notice that something is missing from the wiki, such as a topic or category, feel free to add it. Your contributions will help make the wiki more comprehensive and useful.
  5. Correct mistakes: If you see a mistake or error on the wiki, please fix it. This will help ensure that the information on the wiki is accurate and up-to-date.
  6. Use clear and concise language: When writing or editing articles, use clear and concise language to make it easy for readers to understand.
  7. Collaborate with others: Collaboration is key to making the wiki a success. Work with other contributors to improve articles and develop new ideas for the wiki.
  8. Avoid replication: Before creating a new guide or document, check if there is already an existing one on the Knowledge Base or from a trusted source. If there is an existing quality guide, summarise it and link to it instead of replicating the information on this wiki. This will help avoid duplication, reduce maintenance and ensure that the wiki remains organised and easy to navigate.