Meeting Agenda & Explanation
Purpose
Define the chatbot journeys and how chatbot can support your business goals.
Agenda
- Get an understanding of chatbots and their purpose
- Decide on the goals that the chatbot will support, and how
- Workshop the proposed chatflows
Outcomes & Outputs
- An agreed proposed chatflow structure
- An understanding on how to manage chat conversations
Length & Facilities
Allow 1 hour for this session
If we are doing this session at your location we will need:
- Access to the presentation room 15m prior to the session to setup
- A projector or screen to present on with HDMI or Universal Connector (if your screen does not support these formats please let us know prior to the session)
- Access to WiFi (please send us details prior to the session)
Your team will need to bring:
Just themselves
Who typically attends these sessions
Should include the client project lead along with any relevant stakeholders from Sales, Marketing or Service.
H&D Facilitator
Typically these sessions are facilitated by the CRM team.
Please contact your Project Manager to book this session.
Timing:
This session is typically scheduled 4 weeks from Kick-off
Internal Use Only
Supported services:
Marketing, Sales & Service
Marketing, Sales & Service
Snippet reference: #chatbotflows